Confirm addresses, protect fragile items, and keep the receiver reachable before pickup begins.
Whether you are sending documents, food packs, customer orders, or personal items, good preparation helps the rider move faster and keeps the receiver experience smooth.
1. Confirm the pickup and delivery address
Before requesting dispatch, check that both addresses are complete. Include nearby landmarks, estate names, street numbers, shop names, or office details where needed.
2. Keep the receiver reachable
Most delivery delays happen when the receiver cannot be contacted. Share the receiver's active phone number and confirm they are available before the rider leaves.
3. Protect fragile or sensitive items
Wrap breakable items properly, seal liquids tightly, and use bags or boxes that can handle movement. For documents, use an envelope or folder so the papers stay clean and organized.
