Pickup details, receiver contact, timing, and package type all matter before dispatch begins.
Before sending a package, a few checks can save time and reduce failed delivery attempts.
Confirm the package type
Let the team know whether the item is a document, food pack, fragile item, small parcel, or business order.
Confirm contact details
Share the receiver's correct name, phone number, and address before the rider leaves for pickup.
Confirm timing
If the receiver is only available within a specific window, share that early so the route can be planned properly.
